Terms & Conditions
100 percent Money Back Guarantee.. No Hassle( not that you want to)
Your satisfaction is VERY important to us! That is why we offer a 15 day 100% money back refund policy and exchange policy. If you receive an item that you are not 100% happy with, you have a choice of returning it for exchange to another product or for a complete refund. If you choose to get a refund you have to send the product back within 15 days of receiving your order. You will be refunded 100% of the product cost but we will not credit you the shipping charge NOTE: We will not accept returns on broken or custom made goods. These refunds will only be given if it’s a manufacturer’s defect and not a result of wear an tear. Please note due to hygiene factors there will be no refunds on earrings. All refund claims will be investigated.
Free shipping
It’s easy to get free shipping at IceJewlz – just place an order for £250 or more and your shipping is FREE. If for any reason you are unhappy with your purchase, simply email us and return it to us within 15 days and we will refund you your purchase price.
Fast shipping
Orders are in stock and will ship out within 24 business hours after you place your order. After it ships you should receive it within 1 working day. We use Royal mail to ship out packages depending on your location we might have to use a different service.
Privary policy
What information do we collect?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to�keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website athttp://www.IceJewlz.co.uk/index.asp?function=TERMS.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 19 oct 2009
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.IceJewlz.co.uk
UNIT 3 117 britannia walk
london, london n1 7je
uk
sales@IceJewlz.co.uk
We do not have insurance to accommodate visit so please do not visit our office.