FAQ
When will we be doing gold and white gold and platinum?
We plan to be stocking gold and etc in a few months, the necessary plan are in action so you should see the items posted soon, however you could order customize items in any material now.
What do we mean when we say platinum plated etc ?
The entire piece is then coated with rhodium, which is the same material used to finish genuine white gold jewellery. This means that when you put one of these side by side with a £10,000 white gold pendant, you’ll notice NO difference in the finish, underneath the coating the material is genuine sterling silver. This means that you get the heavy weight, small details and elegant finish of a real white gold precious metal.
How do I know my order is safe?
Ordering from IceJewlz online is safe and secure. Once you enter the “cart” and you choose your payment method between Google checkout and PayPal you’re on a secure server that uses Secure Socket Layer (SSL) advanced encryption technology. Your credit card information is encrypted when it is transmitted.
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Why is the Hallmark important?
For the manufacture of jewellery and silverware precious metals are not used in their purest forms. Instead they are mixed with other metals like zinc and copper, known as base metals.
The resulting mixture is what is called, an alloy. This is done to give greater strength, durability or a particular colour to the metal.
It is not possible to discern by sight or by touch how much precious metal, if any, is present in an alloy. It is therefore a legal requirement, in the UK, to hallmark all articles consisting
of gold, silver or platinum (subject to certain exemptions) if they are to be described as such.
Precious metal is expensive. If you buy an item which contains less precious metal than it should, then you are being cheated.
The hallmark is your guarantee so you know what you are buying.
It is an offence under the UK Hallmarking Act 1973 for any person in the course of trade or business to:
• Describe an un-hallmarked article as being wholly or partly made of gold, silver or platinum.
• Supply or offer to supply un-hallmarked articles to which such a description is applied.
How is the precious metal content of an alloy measured?
Gold alloys are graded by carat. The higher the carat, the greater the proportion of gold is in the alloy, up to a maximum of 24 carat (pure gold).
The diagrams above illustrate the percentage of precious metal that should be present in some of the more common precious metal alloys used in jewellery.
In a hallmark the precious content is expressed in parts per thousand, e.g. 375, 750, 925 etc
What needs to be hallmarked?
Any article described as being wholly or partly made of gold, silver or platinum that is not covered under exempt articles.
Main Exemptions:
Articles below a certain weight are exempt from hallmarking. The exemption weight is based on the weight of the precious metal content only, excluding, for example,
weight of diamonds, stones etc., except in the case of articles consisting of precious metal and base metal in which case the exemption weight is based on the total metal weight:
• Gold 1.0 grams
• Silver 7.78 grams
• Platinum 0.5 grams